Bug 171: (Xinux) Client lockup while chunking

BugTracker · Post by **BugTracker** » Sat Jun 06, 2015 10:07 am

Bug ID       : 171 - Client lockup while chunking 
Bug Date     : 2015/06/04 11:27:11
Assigned To  : Xinux
Priority     : Low

Category     : VGClient
Sub-Category : Other
Severity     : Standard
Reproducible : Only seen once

Details:
My client just hung while I was chunking from Abella Cove into Venik Ragnew. I waited a minute, then killed the client. When I logged back in, I was still in Abella Cove. I was able to chunk into VR without issues. Before hanging I had been running aroun Qalia and had previously chunked 6 or 8 times.

Originated From World: New Telon (1)
Chunk                : Venik Ragnew (89)
Location             : -3701 -96958 7833

Entered on Jun 06, 2015 11:06 by John Adams
Because the Bug Tracker seems to be showing a lot more occurrences of client lockups, I think we need to investigate what has changed in the last 2 mos before these reports started coming in.

Console Log to go with player bug report, if it's at all helpful:

Code: Select all

10:10:25.971 I Chunk    Shutdown timer expired. Shutting down Skrilien Point.
10:11:04.080 I Chunk    Received zone request!
10:11:04.080 I Chunk    New zone (-11, -10)
10:11:04.080 D Chunk    Loading Unreal File List for Chunk 99
10:11:04.080 D Chunk    Starting chunk 'Zossyr Hakrel' (99)
10:11:04.158 D NPC      635 NPCs Loaded in Chunk ID: 99
10:11:04.174 D PPO      0 PPOs Loaded in Chunk ID: 99
10:11:04.174 D Music    7 Music Tracks Loaded in Chunk ID: 99
10:11:04.174 D Sound    15 Sounds Loaded in Chunk ID: 99
10:11:04.174 D Mover    0 Movers Loaded in Chunk ID: 99
10:11:04.345 I UDP      Client from 98.115.70.62:62508 set to disconnect : Application
10:11:04.345 I UDP      New client connected from 98.115.70.62:63237
10:11:04.345 I UDP      Received session request from 98.115.70.62:63237 with connection ID 971820059
10:11:04.548 I Chunk    New Session: Account ID: 273  Session ID: 'edo36dt0nbvaoovef8pkmaniq7'
10:11:04.751 D Chunk     control_text='HELLO REVISION=0 MINVER=3151 VER=3186'
10:11:04.923 D Chunk     control_text='LOGIN'
10:11:05.827 D Chunk     control_text='JOIN'
10:11:07.091 I UDP      Client from 98.115.70.62:62508 has been removed.
10:11:07.169 I Chunk    Starting chunk shutdown timer for Mekalia.
10:13:35.754 D Char     Saving character 'Shargash' (477)
10:13:35.769 D Char     Saved successful for character 'Shargash' (477)
10:13:38.000 I Chunk    Received zone request!
10:13:38.000 I Chunk    New zone (-12, -10)
10:13:38.000 D Chunk    Loading Unreal File List for Chunk 92
10:13:38.000 D Chunk    Starting chunk 'Karrus Hakrel' (92)
10:13:38.421 D NPC      1825 NPCs Loaded in Chunk ID: 92
10:13:38.452 D PPO      1 PPOs Loaded in Chunk ID: 92
10:13:38.452 D Music    16 Music Tracks Loaded in Chunk ID: 92
10:13:38.468 D Sound    19 Sounds Loaded in Chunk ID: 92
10:13:38.468 D Mover    0 Movers Loaded in Chunk ID: 92
10:13:38.718 I UDP      Client from 98.115.70.62:63237 set to disconnect : Application
10:13:38.718 I UDP      New client connected from 98.115.70.62:64561
10:13:38.718 I UDP      Received session request from 98.115.70.62:64561 with connection ID 1418799388
10:13:38.920 I Chunk    New Session: Account ID: 273  Session ID: 'edo36dt0nbvaoovef8pkmaniq7'
10:13:39.139 D Chunk     control_text='HELLO REVISION=0 MINVER=3151 VER=3186'
10:13:39.295 D Chunk     control_text='LOGIN'
10:13:40.184 D Chunk     control_text='JOIN'
10:13:41.245 I UDP      Client from 98.115.70.62:63237 has been removed.
10:13:41.291 I Chunk    Starting chunk shutdown timer for Zossyr Hakrel.
10:14:42.567 I Chunk    Shutdown timer expired. Shutting down Strand of the Ancients.
10:16:07.194 I Chunk    Shutdown timer expired. Shutting down Mekalia.
10:16:45.913 I Chunk    Received zone request!
10:16:45.913 I Chunk    New zone (-12, -11)
10:16:45.913 D Chunk    Loading Unreal File List for Chunk 91
10:16:46.022 D Chunk    Starting chunk 'Tar Janashir' (91)
10:16:46.162 D NPC      1288 NPCs Loaded in Chunk ID: 91
10:16:46.178 D PPO      2 PPOs Loaded in Chunk ID: 91
10:16:46.178 D Music    40 Music Tracks Loaded in Chunk ID: 91
10:16:46.178 D Sound    40 Sounds Loaded in Chunk ID: 91
10:16:46.178 D Mover    46 Movers Loaded in Chunk ID: 91
10:16:46.396 I UDP      Client from 98.115.70.62:64561 set to disconnect : Application
10:16:46.396 I UDP      New client connected from 98.115.70.62:49828
10:16:46.396 I UDP      Received session request from 98.115.70.62:49828 with connection ID 278069012
10:16:46.615 I Chunk    New Session: Account ID: 273  Session ID: 'edo36dt0nbvaoovef8pkmaniq7'
10:16:46.817 D Chunk     control_text='HELLO REVISION=0 MINVER=3151 VER=3186'
10:16:46.958 D Chunk     control_text='LOGIN'
10:16:47.863 D Chunk     control_text='JOIN'
10:16:48.627 I UDP      Client from 98.115.70.62:64561 has been removed.
10:16:48.689 I Chunk    Starting chunk shutdown timer for Karrus Hakrel.
10:18:35.764 D Char     Saving character 'Shargash' (477)
10:18:35.779 D Char     Saved successful for character 'Shargash' (477)
10:18:41.302 I Chunk    Shutdown timer expired. Shutting down Zossyr Hakrel.
10:20:08.020 I Chunk    Received zone request!
10:20:08.020 I Chunk    New zone (-12, -12)
10:20:08.020 D Chunk    Loading Unreal File List for Chunk 90
10:20:08.020 D Chunk    Starting chunk 'Abella Cove' (90)
10:20:08.036 D NPC      11 NPCs Loaded in Chunk ID: 90
10:20:08.098 D PPO      1067 PPOs Loaded in Chunk ID: 90
10:20:08.098 D Music    5 Music Tracks Loaded in Chunk ID: 90
10:20:08.098 D Sound    4 Sounds Loaded in Chunk ID: 90
10:20:08.098 D Mover    66 Movers Loaded in Chunk ID: 90
10:20:08.301 I UDP      Client from 98.115.70.62:49828 set to disconnect : Application
10:20:08.301 I UDP      New client connected from 98.115.70.62:62008
10:20:08.301 I UDP      Received session request from 98.115.70.62:62008 with connection ID 1523885051
10:20:08.504 I Chunk    New Session: Account ID: 273  Session ID: 'edo36dt0nbvaoovef8pkmaniq7'
10:20:08.707 D Chunk     control_text='HELLO REVISION=0 MINVER=3151 VER=3186'
10:20:08.878 D Chunk     control_text='LOGIN'
10:20:09.861 D Chunk     control_text='JOIN'
10:20:10.844 I UDP      Client from 98.115.70.62:49828 has been removed.
10:20:10.891 I Chunk    Starting chunk shutdown timer for Tar Janashir.
10:21:48.716 I Chunk    Shutdown timer expired. Shutting down Karrus Hakrel.
10:22:34.531 I Chunk    Received zone request!
10:22:34.531 I Chunk    New zone (-12, -13)
10:22:34.531 D Chunk    Loading Unreal File List for Chunk 89
10:22:34.531 D Chunk    Starting chunk 'Venik Ragnew' (89)
10:22:34.547 D NPC      22 NPCs Loaded in Chunk ID: 89
10:22:34.609 D PPO      1061 PPOs Loaded in Chunk ID: 89
10:22:34.609 D Music    4 Music Tracks Loaded in Chunk ID: 89
10:22:34.609 D Sound    3 Sounds Loaded in Chunk ID: 89
10:22:34.609 D Mover    57 Movers Loaded in Chunk ID: 89
10:22:34.812 I UDP      Client from 98.115.70.62:62008 set to disconnect : Application
10:22:34.812 I UDP      New client connected from 98.115.70.62:63283
10:22:34.812 I UDP      Received session request from 98.115.70.62:63283 with connection ID 1838744553
10:22:35.015 I Chunk    New Session: Account ID: 273  Session ID: 'edo36dt0nbvaoovef8pkmaniq7'
10:22:37.074 I UDP      Client from 98.115.70.62:62008 has been removed.
10:22:37.074 I Chunk    Starting chunk shutdown timer for Abella Cove.
10:23:35.775 D Char     Saving character 'Shargash' (477)
10:23:35.791 D Char     Saved successful for character 'Shargash' (477)
10:23:41.641 I UDP      New client connected from 98.115.70.62:51622
10:23:41.641 I UDP      Received session request from 98.115.70.62:51622 with connection ID 814237418
10:23:41.844 I Net      New Session: Account ID: 273  Session ID: 'edo36dt0nbvaoovef8pkmaniq7'
10:23:42.078 D Char     Loading 12 characters for account_id: 273
10:23:42.078 D Char     Loaded 5 characters for account_id: 273
10:23:42.078 D Net      Net:Loading character inventory for Sthelany.
10:23:42.078 D Char     Loading Inventory for character_id 457
10:23:42.078 I Char     Loaded 0 items for character_id 457
10:23:42.078 E Database Unable to properly load character inventory!
10:23:42.078 D Net      Net:Character inventory loaded.
10:23:42.093 D Net      Net:Loading character inventory for Harqush.
10:23:42.093 D Char     Loading Inventory for character_id 460
10:23:42.093 I Char     Loaded 0 items for character_id 460
10:23:42.093 E Database Unable to properly load character inventory!
10:23:42.093 D Net      Net:Character inventory loaded.
10:23:42.093 D Net      Net:Loading character inventory for HIresh.
10:23:42.093 D Char     Loading Inventory for character_id 464
10:23:42.093 I Char     Loaded 0 items for character_id 464
10:23:42.093 E Database Unable to properly load character inventory!
10:23:42.093 D Net      Net:Character inventory loaded.
10:23:42.093 D Net      Net:Loading character inventory for Shargash.
10:23:42.093 D Char     Loading Inventory for character_id 477
10:23:42.109 I Char     Loaded 57 items for character_id 477
10:23:42.109 D Net      Net:Character inventory loaded.
10:23:42.124 D Net      Net:Loading character inventory for Ningauble.
10:23:42.124 D Char     Loading Inventory for character_id 518
10:23:42.124 I Char     Loaded 1 items for character_id 518
10:23:42.124 D Net      Net:Character inventory loaded.
10:23:44.855 D Char     BeginDisconnectFromServer: Character Shargash Set to Offline
10:23:44.855 D Char     ToggleIsOnline: Setting player offline
10:23:44.855 I UDP      Client from 98.115.70.62:51429 set to disconnect : New connection attempt
10:23:44.855 D Char     Attempting to load character ID 477
10:23:44.870 I Ability  Successfully loaded 180 abilities into character map.
10:23:44.870 D Ability  Loaded 18 forms for character id 477.
10:23:44.870 D Dungeon  Loading dungeons for character_id 477.
10:23:44.870 D Dungeon  Successfully loaded 16 dungeons for character_id 477.
10:23:44.870 W Title    TODO: No titles! Reset from Starting Titles...
10:23:44.870 D Char     Loading Inventory for character_id 477
10:23:44.886 I Char     Loaded 57 items for character_id 477
10:23:44.886 D Char     ToggleIsOnline: Setting player online
10:23:44.901 D Char     Successfully loaded character 'Shargash' (477)
10:23:45.073 I UDP      New client connected from 98.115.70.62:51670
10:23:45.073 I UDP      Received session request from 98.115.70.62:51670 with connection ID 872003077
10:23:45.089 I Chunk    Chunk shutdown cancelled for Abella Cove.
10:23:45.276 I Chunk    New Session: Account ID: 273  Session ID: 'edo36dt0nbvaoovef8pkmaniq7'
10:23:45.494 D Chunk     control_text='HELLO REVISION=0 MINVER=3151 VER=3186'
10:23:45.650 D Chunk     control_text='LOGIN'
10:23:47.569 I UDP      Client from 98.115.70.62:51429 has been removed.
10:23:47.585 D Chunk     control_text='JOIN'
10:23:50.065 D Item     Sending Character Inventory.
10:23:50.751 D Char     Loaded 21 HotButton(s) for player Shargash (477)
10:24:03.762 I UDP      Client from 98.115.70.62:63283 set to disconnect : Timeout
10:24:05.790 I UDP      Client from 98.115.70.62:63283 has been removed.
10:24:05.837 I Chunk    Starting chunk shutdown timer for Venik Ragnew.
10:24:28.737 I Chunk    Received zone request!
10:24:28.737 I Chunk    New zone (-12, -13)
10:24:28.862 I UDP      Client from 98.115.70.62:51670 set to disconnect : Application
10:24:28.862 I UDP      New client connected from 98.115.70.62:52062
10:24:28.862 I UDP      Received session request from 98.115.70.62:52062 with connection ID 1607947993
10:24:28.924 I Chunk    Chunk shutdown cancelled for Venik Ragnew.
10:24:29.065 I Chunk    New Session: Account ID: 273  Session ID: 'edo36dt0nbvaoovef8pkmaniq7'
10:24:29.268 D Chunk     control_text='HELLO REVISION=0 MINVER=3151 VER=3186'
10:24:29.455 D Chunk     control_text='LOGIN'
10:24:30.438 D Chunk     control_text='JOIN'
10:24:31.654 I UDP      Client from 98.115.70.62:51670 has been removed.
10:24:36.755 I Chunk    Starting chunk shutdown timer for Abella Cove.
10:25:10.949 I Chunk    Shutdown timer expired. Shutting down Tar Janashir.
10:27:11.595 W General  Player 'Shargash' (477) submitted a bug report.