Old test toons gone and cant create new ones Oct 2023
Moderator: Community Managers
- tigersnack
- Posts: 19
- Joined: Fri Jan 19, 2018 9:33 pm
Old test toons gone and cant create new ones Oct 2023
Hiya guys and gals,
I played the game in Aug 2023, mostly checking in and such. Was hoping to start playing again and I logged in today and all my toons were gone, which I had been expecting for a long time =)
So I tried to create a new character(several times). I can login, get to character select, choose race/class and get to the Choose Isle of Dawn or Home location. Click NEXT and I get the message I must choose a server but the window screen with the server list is blank and would not let me progress.
Do I need to reload, client, launcher, game files, etc?
Tried reading game logs....heh. I didnt see any glaring errors in the 20% I understood.
I logged into my account and went to check on status. Everything looked OK. Decided to delete the characters in "my characters" screen. Thought those might be hosing new character builds.
I ...."Fiddled" with everything and set my options to not hide any servers. Same thing. Almost every time I get stuck at that point.
Guessing since my toons were gone you have performed cleanup/upgrades, etc and all that and MAYBE I need to do something on my end?
Again, I played fine 2 months ago
Is Jehlika (spl?) my KOLACHE buddy still helping? been 3-4 years
2023-10-24 12:00:44.593 I Init -- New Log Started --
2023-10-24 12:00:44.593 I Init VGOEmuLauncher Started...
2023-10-24 12:00:44.593 I Version LP Version: 4.2.0.0
2023-10-24 12:00:44.639 I Init Loading config...
2023-10-24 12:00:44.686 I Init Found client at C:\VANGUARD EMU\Vanguard EMU\bin\VGClient.exe
2023-10-24 12:00:44.686 I Init Found 0 locally stored servers
2023-10-24 12:00:44.686 I Init Found 0 locally stored accounts
2023-10-24 12:00:45.062 I LSStatus Checking LoginServer status:
2023-10-24 12:00:46.016 I LSStatus Received response code: 1
2023-10-24 12:00:46.016 I LSStatus LoginServer is Online
2023-10-24 12:00:46.016 I LSStatus Enabling UI
2023-10-24 12:00:46.016 I Init State: 0 or 1, No Accounts, or Account not selected, manual login required
2023-10-24 12:00:59.981 I Login Checking if account name tigersnack exists in a locally stored profile...
2023-10-24 12:00:59.981 I Login Adding new account to local profile: tigersnack
2023-10-24 12:00:59.981 I Login Committing to Login action, adding new local account tigersnack...
2023-10-24 12:00:59.981 I LSLogin Setting up Login session...
2023-10-24 12:01:00.949 I LSLogin Storing 1 Worlds in LoginReply List
2023-10-24 12:01:00.949 I LSLogin LoginResult: 0, SessionID: l5c9su7abo54nvm5t4ins4914m
2023-10-24 12:01:00.949 I LSLogin Received response code: 0
2023-10-24 12:01:00.949 I Login Dropping temporary account index...
2023-10-24 12:01:00.949 I Login Adding new account index 701...
2023-10-24 12:01:00.949 I Login Setting selected account index to new account index 701...
2023-10-24 12:01:00.949 I Login Adding new account (tigersnack) to AccountSelectorList ...
2023-10-24 12:01:00.949 I Login Setting LP last account played to 701...
2023-10-24 12:01:00.949 I LSLogin Setting up session ID: l5c9su7abo54nvm5t4ins4914m...
2023-10-24 12:01:00.949 I Options Writing Options File...
2023-10-24 12:01:00.949 I Launcher Logging into account tigersnack...
2023-10-24 12:01:00.949 I Login Already Logged In! Skipping...
2023-10-24 12:01:00.949 I Launcher LS WorldList Count: 1
2023-10-24 12:01:00.949 I Launcher Adding Server ID: 1, Name: New Telon to the pick list as status: Low
2023-10-24 12:01:00.949 I Launcher Current Server: New Telon is game default server
2023-10-24 12:01:00.949 I Server Switching Servers from New Telon to: New Telon, status: Low
2023-10-24 12:01:06.406 I Options Options button clicked...
2023-10-24 12:01:08.973 I Options Hide Unavailable Servers changed: Unchecked
2023-10-24 12:01:10.272 I Options Hide Server News changed: Unchecked
2023-10-24 12:01:10.977 I Options Close VGOEmuLauncher on Play changed: Unchecked
2023-10-24 12:01:13.305 I Options Close VGOEmuLauncher on Play changed: Checked
2023-10-24 12:01:15.634 I Options Close VGOEmuLauncher on Play changed: Unchecked
2023-10-24 12:01:17.182 I Options Advanced Options screen closed, updating config...
2023-10-24 12:01:17.182 I Launcher Logging into account tigersnack...
2023-10-24 12:01:17.182 I Login Already Logged In! Skipping...
2023-10-24 12:01:17.182 I Launcher LS WorldList Count: 1
2023-10-24 12:01:17.182 I Launcher Adding Server ID: 1, Name: New Telon to the pick list as status: Low
2023-10-24 12:01:17.182 I Launcher Current Server: New Telon is game default server
2023-10-24 12:01:17.182 I Server Switching Servers from New Telon to: New Telon, status: Low
2023-10-24 12:01:26.672 I LSUpdate Setting up Account Update session...
2023-10-24 12:01:27.516 I LSUpdate LoginResult: 1
2023-10-24 12:01:27.516 I LSUpdate Received response code: 1
2023-10-24 12:01:27.516 I Client Launching client: C:\VANGUARD EMU\Vanguard EMU\bin\VGClient.exe --sessionid=l5c9su7abo54nvm5t4ins4914m
2023-10-24 12:01:27.516 I Client Writing loginserver.txt file to: C:\VANGUARD EMU\Vanguard EMU\bin\loginserver.txt
2023-10-24 12:03:01.310 I Options Options button clicked...
I played the game in Aug 2023, mostly checking in and such. Was hoping to start playing again and I logged in today and all my toons were gone, which I had been expecting for a long time =)
So I tried to create a new character(several times). I can login, get to character select, choose race/class and get to the Choose Isle of Dawn or Home location. Click NEXT and I get the message I must choose a server but the window screen with the server list is blank and would not let me progress.
Do I need to reload, client, launcher, game files, etc?
Tried reading game logs....heh. I didnt see any glaring errors in the 20% I understood.
I logged into my account and went to check on status. Everything looked OK. Decided to delete the characters in "my characters" screen. Thought those might be hosing new character builds.
I ...."Fiddled" with everything and set my options to not hide any servers. Same thing. Almost every time I get stuck at that point.
Guessing since my toons were gone you have performed cleanup/upgrades, etc and all that and MAYBE I need to do something on my end?
Again, I played fine 2 months ago
Is Jehlika (spl?) my KOLACHE buddy still helping? been 3-4 years
2023-10-24 12:00:44.593 I Init -- New Log Started --
2023-10-24 12:00:44.593 I Init VGOEmuLauncher Started...
2023-10-24 12:00:44.593 I Version LP Version: 4.2.0.0
2023-10-24 12:00:44.639 I Init Loading config...
2023-10-24 12:00:44.686 I Init Found client at C:\VANGUARD EMU\Vanguard EMU\bin\VGClient.exe
2023-10-24 12:00:44.686 I Init Found 0 locally stored servers
2023-10-24 12:00:44.686 I Init Found 0 locally stored accounts
2023-10-24 12:00:45.062 I LSStatus Checking LoginServer status:
2023-10-24 12:00:46.016 I LSStatus Received response code: 1
2023-10-24 12:00:46.016 I LSStatus LoginServer is Online
2023-10-24 12:00:46.016 I LSStatus Enabling UI
2023-10-24 12:00:46.016 I Init State: 0 or 1, No Accounts, or Account not selected, manual login required
2023-10-24 12:00:59.981 I Login Checking if account name tigersnack exists in a locally stored profile...
2023-10-24 12:00:59.981 I Login Adding new account to local profile: tigersnack
2023-10-24 12:00:59.981 I Login Committing to Login action, adding new local account tigersnack...
2023-10-24 12:00:59.981 I LSLogin Setting up Login session...
2023-10-24 12:01:00.949 I LSLogin Storing 1 Worlds in LoginReply List
2023-10-24 12:01:00.949 I LSLogin LoginResult: 0, SessionID: l5c9su7abo54nvm5t4ins4914m
2023-10-24 12:01:00.949 I LSLogin Received response code: 0
2023-10-24 12:01:00.949 I Login Dropping temporary account index...
2023-10-24 12:01:00.949 I Login Adding new account index 701...
2023-10-24 12:01:00.949 I Login Setting selected account index to new account index 701...
2023-10-24 12:01:00.949 I Login Adding new account (tigersnack) to AccountSelectorList ...
2023-10-24 12:01:00.949 I Login Setting LP last account played to 701...
2023-10-24 12:01:00.949 I LSLogin Setting up session ID: l5c9su7abo54nvm5t4ins4914m...
2023-10-24 12:01:00.949 I Options Writing Options File...
2023-10-24 12:01:00.949 I Launcher Logging into account tigersnack...
2023-10-24 12:01:00.949 I Login Already Logged In! Skipping...
2023-10-24 12:01:00.949 I Launcher LS WorldList Count: 1
2023-10-24 12:01:00.949 I Launcher Adding Server ID: 1, Name: New Telon to the pick list as status: Low
2023-10-24 12:01:00.949 I Launcher Current Server: New Telon is game default server
2023-10-24 12:01:00.949 I Server Switching Servers from New Telon to: New Telon, status: Low
2023-10-24 12:01:06.406 I Options Options button clicked...
2023-10-24 12:01:08.973 I Options Hide Unavailable Servers changed: Unchecked
2023-10-24 12:01:10.272 I Options Hide Server News changed: Unchecked
2023-10-24 12:01:10.977 I Options Close VGOEmuLauncher on Play changed: Unchecked
2023-10-24 12:01:13.305 I Options Close VGOEmuLauncher on Play changed: Checked
2023-10-24 12:01:15.634 I Options Close VGOEmuLauncher on Play changed: Unchecked
2023-10-24 12:01:17.182 I Options Advanced Options screen closed, updating config...
2023-10-24 12:01:17.182 I Launcher Logging into account tigersnack...
2023-10-24 12:01:17.182 I Login Already Logged In! Skipping...
2023-10-24 12:01:17.182 I Launcher LS WorldList Count: 1
2023-10-24 12:01:17.182 I Launcher Adding Server ID: 1, Name: New Telon to the pick list as status: Low
2023-10-24 12:01:17.182 I Launcher Current Server: New Telon is game default server
2023-10-24 12:01:17.182 I Server Switching Servers from New Telon to: New Telon, status: Low
2023-10-24 12:01:26.672 I LSUpdate Setting up Account Update session...
2023-10-24 12:01:27.516 I LSUpdate LoginResult: 1
2023-10-24 12:01:27.516 I LSUpdate Received response code: 1
2023-10-24 12:01:27.516 I Client Launching client: C:\VANGUARD EMU\Vanguard EMU\bin\VGClient.exe --sessionid=l5c9su7abo54nvm5t4ins4914m
2023-10-24 12:01:27.516 I Client Writing loginserver.txt file to: C:\VANGUARD EMU\Vanguard EMU\bin\loginserver.txt
2023-10-24 12:03:01.310 I Options Options button clicked...
Re: Old test toons gone and cant create new ones Oct 2023
We have not done a wipe in years, so your characters should still be there. Most likely it's a networking hiccup between you and the server. The client is extremely picky about how the data between it and the server is handled. If there's any issue with that, you can get things like you are seeing. One of the team members has also been having issues recently, where it's been fine for most others. Unfortunately there's not much we can do about it right now. Hopefully over time we can tweak the connection handling on the server to reduce these issues.
- John Adams
- Retired
- Posts: 4581
- Joined: Wed Aug 28, 2013 9:40 am
- Location: Phoenix, AZ.
- Contact:
Re: Old test toons gone and cant create new ones Oct 2023
If you log in to the Account Management app on the Portal, you should be able to see what characters are linked to your account, providing you have the right account info. I was just in there today, in fact, seeing that I myself still existedtigersnack wrote: ↑Tue Oct 24, 2023 9:13 am Was hoping to start playing again and I logged in today and all my toons were gone, which I had been expecting for a long time =)
On the My Accounts and My Characters tabs, you (should) have options to delete stuff and start over, which may help you create a new character if something got buggered in data.
- tigersnack
- Posts: 19
- Joined: Fri Jan 19, 2018 9:33 pm
Re: Old test toons gone and cant create new ones Oct 2023
I was in the Mgmt app and saw my toons but I decided to start fresh so I wiped them there. Some of those I had were from 2015-2016 so thought it was time to delete since I was having trouble creating new ones.
That was most likely the case Oncalupe.
Created a new toon last night successfully with no hiccups so must have been glitchy. Died a couple times in game so that part works fine !! hehe
That was most likely the case Oncalupe.
Created a new toon last night successfully with no hiccups so must have been glitchy. Died a couple times in game so that part works fine !! hehe