Just recently trying to come back to Vanguard and am hopefully I can resolve my current issues. Now, the last time I played was probably about a year ago. The only issue I had at the time was some slow frame rates and lag which I could atleast play through. The problem now seems much worse. While I can log in with a character in the wilderness to cut trees just fine without incident, I am now completely unable to log in one specific character who is sitting right outside Khal., At the character select screen I choose said character and it proceeds to load, however it is at this point that it goes to white screen and freezes up on me. I have given it a reasonable amount of time to fully load and correct itself, but unfortunately it never does. I recently downloaded DirectX9.0c and new drivers from Nvidia to try and solve the issue to no avail. I'm sure I am missing some information which may prove useful to you all, but I will keep watching the boards and respond to any questions you may have, to the best of my ability. I did try to post a my DXDIAG, but I was surpassing the character count for a post.
Here are some of my specs: Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533) Language: English (Regional Setting: English) System Manufacturer: LENOVO System Model: 1024DMU BIOS: Default System BIOS Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz (4 CPUs), ~2.5GHz Memory: 6144MB RAM Available OS Memory: 6058MB RAM Page File: 2012MB used, 10101MB available Windows Dir: C:\windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 64bit Unicode DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: Intel(R) HD Graphics Family Manufacturer: Intel Corporation Chip type: Intel(R) HD Graphics Family DAC type: Internal Device Key: Enum\PCI\VEN_8086&DEV_0126&SUBSYS_397D17AA&REV_09 Display Memory: 1696 MB Dedicated Memory: 64 MB Shared Memory: 1632 MB Current Mode: 1366 x 768 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: unknown Monitor Id: LEN40B0 Native Mode: 1366 x 768(p) (60.000Hz) Output Type: Internal Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32 Driver File Version: 8.15.0010.2342 (English) Driver Version: 8.15.10.2342 DDI Version: 10.1 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 3/25/2011 06:17:46, 7473664 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B78E66-4266-11CF-9471-7019B4C2C435} Vendor ID: 0x8086 Device ID: 0x0126 SubSys ID: 0x397D17AA Revision ID: 0x0009 Driver Strong Name: oem2.inf:Intel.Mfg.NTamd64:iSNBM0:8.15.10.2342ci\ven_8086&dev_0126 Rank Of Driver: 00E62001 D3D9 Overlay: Supported DXVA-HD: Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled Name: NVIDIA GeForce GT 630M Device ID: PCI\VEN_10DE&DEV_0DE9&SUBSYS_397D17AA&REV_A1\4&BA4A03F&0&0008 Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 8.17.0013.1422 (English), 3/15/2013 01:53:06, 234272 bytesHer
A few things you can try, one step at a time: 1. Validate your game assets as shown below. 2. Disable NVIDIA SLI if it is on, and reset the game's profile via the NVIDIA Control Panel to default. 3. Go to Vanguard's Settings menu, and in the Performance tab, disable Hardware Occlusion. 4. Cut your ..\Vanguard\bin folder and paste it on your Desktop. 5. Uninstall the game, restart your PC, and reinstall it from here: http://launch.soe.com/installer/VGD_setup.exe. 6. If all else fails, contact a Technical Support Representative and submit your DxDiag and MSInfo32 files.
Sorry for the late response. Just following up to make sure you no longer have crashing issues. As Sinisna suggested, please submit a ticket if you have any more problems.
