As of today, when I click PLAY on the launchpad, I get the splashscreen, the entire screen goes black, the cursor changes to VG cursor, the black screen disappears, showing the launchpad, and about ten seconds later the launchpad closes. No error messages, just everything closes. I have deleted the /bin/caches folder, did the asset verification and nothing makes any difference. Yesterday, and the day before, and the day before everything worked. I have installed nothing from yesterday to today. Is anybody else having this problem and how do I fix it?
Jaedayr wrote: Hello Jaedayr! Please make sure you have the most updated launchpad by downloading it here: Vanguard Launchpad. Also, check to make sure your set to "live" and not "test". If you continue to have problems, then I'd recommend submitting a support ticket so we can further assist you~!
Ok tried half a dozen times same thing if anyone has any suggestions please let me know. I have lmited window of play time these days and really want to run around Telon!! Thanks
I too am just now having this problem started last night, the only thing thats changed since then and now is that I bought a 3 month sub for the reduced price. I haven't messed with any of my settings or anything. I did crash last time I was playing due to my internet crapping out on me.
I've been having the same problem for the majority of the last week from my machine at work. I've gone as far as practically re-installing the entire game..
I was able to log on ordinarily, but after deleting a mod I was running I ran into this issue. I tried checking files, and then uninstalling and reinstalling the entire game, but still have the same problem. In addition, once the client boots me out I need to restart my computer to use the internet- net access gets cut off. Edit- it turns out that to use a mod, you edit the VGClient.ini file to point to the shell you're using- and right now, pointing it to anything besides Default is causing the same issue for me. So that's something (in that I can use the game without mods).
We will need you guys to submit a support ticket so we can figure out what's causing these crashes. Please be sure to include your Dxdiag and Msinfo to expedite the process.
Fixed it by navigating to the "bin" directory inside of the main "Vanguard" folder and deleting the "Caches" folder. i.e. vanguard\bin -> delete "Caches"
I have tried deleting the Cache folder a couple of times..to no avail. I do see an error message in my log file though. 2012-08-26 08:00:22 1345932018 92 4 4295312710 Log: Level is Level loading_screen.MyLevel 2012-08-26 08:00:22 1345932018 93 4 4295312710 Log: Bringing Level loading_screen.MyLevel up for play... 2012-08-26 08:00:22 1345932018 94 4 4295312826 Log: * * INITIAL LEVEL LOAD COMPLETE 2012-08-26 08:00:22 1345932018 95 3 4295312831 Warning: Failed to load 'ALAudio': Can't find file for package 'ALAudio' 2012-08-26 08:00:22 1345932018 96 4 4295312831 Init: Enumerating sound devices... 2012-08-26 08:00:23 1345932018 97 4 4295313396 Init: Found 1 audio devices: 2012-08-26 08:00:23 1345932018 98 4 4295313397 Init: Generic Software 2012-08-26 08:00:23 1345932018 99 4 4295313570 Init: ALAudio: subsystem initialized. 2012-08-26 08:00:29 1345932018 100 4 4295319864 Init: Input system initialized for WindowsViewport 2012-08-26 08:00:29 1345932018 101 4 4295319873 Log: Opened viewport 2012-08-26 08:00:29 1345932018 102 3 4295319873 Warning: Failed to load 'D3DDrv': Can't find file for package 'D3DDrv' 2012-08-26 08:00:29 1345932018 103 4 4295319873 Log: Attempting to set resolution: 1280x1024 (Fullscreen) 2012-08-26 08:00:29 1345932018 104 4 4295319893 Init: Best-match display mode: 1280x1024x32@60 2012-08-26 08:00:29 1345932018 105 4 4295319893 Log: Using 32-bit back-buffer format (22) 2012-08-26 08:00:29 1345932018 106 4 4295319893 Log: Using 32-bit depth-buffer format (75) 2012-08-26 08:00:29 1345932018 107 4 4295319893 Log: FSAA support: 16x. Floating-point FSAA: 16x. 2012-08-26 08:00:29 1345932018 108 4 4295319893 Log: Creating device 2012-08-26 08:00:30 1345932018 109 4 4295320334 Init: D3D Driver: CreateDevice: successfully created after 1 attempt(s). 2012-08-26 08:00:30 1345932018 110 4 4295320335 Init: D3D Driver: CreateDevice: will use hardware transform and lighting. 2012-08-26 08:00:30 1345932018 111 4 4295320335 Init: D3D Driver: CreateDevice: will use hardware vertex processing 2012-08-26 08:00:31 1345932018 112 3 4295321376 Warning: Error deleting file 'C:\Users\Public\Sony Online Entertainment\Installed Games\Vanguard\bin\Caches\NewCombinations\ShaderCombinations.uz2' (0x3) 2012-08-26 08:00:31 1345932018 113 4 4295321394 Init: Game engine initialized 2012-08-26 08:00:31 1345932018 114 4 4295321394 Log: Startup time: 9.791000 seconds 2012-08-26 08:00:31 1345932018 120 4 4295321411 Start SGOUI Init Start 2012-08-26 08:00:31 1345932018 121 4 4295321858 No XML settings file found. Restoring defaults. 2012-08-26 08:00:31 1345932018 122 4 4295322045 VGUIXmlWinManager construction time = 0.296000 sec 2012-08-26 08:00:31 1345932018 123 4 4295322047 Start SGOUI Init End Anyway, it looks as though I cannot start replaying the game.
I'm about as computer tech talk saavy as a newborn. Right under me is the old man sitting on his porch. I was having the same problem. What do I mean was...I still am, but it's not as bad as you. The first couple times I try to log in, it loads to char select and that's as far as I can get before it crashes to desktop. I just try it again until it works. I'm talkin almost everytime I log in. I'm apparently more tenacious than I like to admit...lol.
