Random Crashing to Desktop

Discussion in 'General Tech Support Issues' started by Trase2482, Dec 13, 2013.

  1. Trase2482 New Member

    Curious if anyone has run into this: a friend and I are crashing to desktop randomly while playing on two identical Dell desktops. Roughly half of the time the game will crash on both computers at the same time, though sometimes offset by a minute or so.

    I've tried toggling every setting, changing compatibility modes, even turning off antivirus software temporarily with no improvement.

    I edited the log to fit, tried to include things that looked relevant:
    Code:
    Init: CPU Page size=4096, Processors=4
 Init: CPU Detected: GenuineIntel
Init: CPU Features: MMX SSE SSE2 SSE3
Init: CPU Speed=3292.721590 MHz
Init: WMI: cpu: Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz | ID: GenuineIntel Family 6 Model 3A Stepping 9
Init: WMI: Display: Intel(R) HD Graphics 1807 MB 1440 x 900 @ 75 mHz
Init: WMI: Motherboard: Dell Inc. 042P49
Init: WMI: OS: Microsoft Windows XP Service Pack 2
Init: WMI: Model: Dell Inc. OptiPlex 3010
Init: WMI: CPU  - Logical: 16 | Physical: 1 | Frequency: 3.300 gHz | L1 Cache: 128k code 128k data | L2 Cache: 512k | L3 Cache: 3072k | Bus Freq: 100 mHz
Init: WMI: Memory: -97 MB @ 1600 MHz  | Free: -1848 MB
Init: Memory total: Phys=4094036K Pagef=0K Virt=8186208K
Init: Working set: 32000 / 159000
Init: Process Info: Peak Memory Used: 43248 Working Set: 43248 PageFile: 41844
Warning: Missing Class Class Editor.TransBuffer imported from file ..\UnrealScript\Editor.u referenced by ..\UnrealScript\Editor.u
Warning: Failed to load '.u': Can't find file for package 'ALAudio'
Warning: Failed to load '.u': Can't find file for package 'D3DDrv'
Warning: Failed to load '.u': Can't find file for package 'WinDrv'
Warning: Failed to load '.u': Can't find file for package 'WinDrv'
Warning: Failed to load '.u': Can't find file for package 'Window'
Init: Unreal engine initialized
Warning: Failed to load 'WinDrv': Can't find file for package 'WinDrv'
Init: Client initialized
Warning: Failed to load 'D3DDrv': Can't find file for package 'D3DDrv'
Init: Direct3D adapters detected:
Init: Intel(R) HD Graphics (igdumd32.dll)
Init: D3D Device: Video memory on board: 64
Init: D3D Driver: WARNING : no AGP support detected
Init: D3D Driver: PixelShaderVersion=3.0
Init: D3D Detected: Unknown video card.
Init: GPUs detected: 1.
Init: (Karma): Initializing Karma for game.
Warning: Failed to load 'D3DDrv': Can't find file for package 'D3DDrv'
Log: Attempting to set resolution: 1440x838 (Windowed)
Log: Using 32-bit back-buffer format (22)
Log: Using 32-bit depth-buffer format (75)
Log: FSAA support: 2x.  Floating-point FSAA: 2x.
 Init: D3D Driver: CreateDevice: successfully created after 1 attempt(s).
Init: D3D Driver: CreateDevice: will use hardware transform and lighting.
Init: D3D Driver: CreateDevice: will use hardware vertex processing
Init: Game engine initialized
File::Open failure: .\Resources\Marketing\Configuration.txt (Windows GetLastError=2)
 Init: D3D Driver: ResetDevice: successfully reset after 1 attempt(s).
Log: Allocating 32bit 65536 byte dynamic index buffer.
Log: Allocating 16bit 65536 byte dynamic index buffer.
Membership level = 0, grandfathered = 0
Warning: Failed to load 'Psionicist_Weapon_MSounds': Can't find file for package 'Psionicist_Weapon_MSounds'
Warning: Failed to load 'Psionicist_Weapon_MSounds': Can't find file for package 'Psionicist_Weapon_MSounds'
Warning: Failed to load 'Material ProceduralShaders.Demi_Plane001': Failed to find object 'Material ProceduralShaders.Demi_Plane001'
Warning: Failed to load 'Material ProceduralShaders.Ghost_Shader_Astral001': Failed to find object 'Material ProceduralShaders.Ghost_Shader_Astral001'
Warning: Failed to load 'Material ProceduralShaders.Mesmerize001': Failed to find object 'Material ProceduralShaders.Mesmerize001'
Warning: Failed to load 'Material ProceduralShaders.Ethereal001': Failed to find object 'Material ProceduralShaders.Ethereal001'
Warning: Failed to load 'Material ProceduralShaders.Shader_Demi_Plane001': Failed to find object 'Material ProceduralShaders.Shader_Demi_Plane001'
Warning: Failed to load 'Material ProceduralShaders.Ghost_Invisibility001': Failed to find object 'Material ProceduralShaders.Ghost_Invisibility001'
 
DevNet: Client received: JOINED
DevNet: Client received: JOINED
 
Warning: Missing AnimNotify_Sound AnimNotify_Sound WYRM_M_ITEMS.AnimNotify_Sound42 imported from file ..\Assets\Characters\Meshes\WYRM_M_ITEMS.uem referenced by ..\Assets\Characters\Meshes\UEM_wyrm_M_clth.uem
 
DevNet: Client received: RUSE GUID=0CB919B44597DDE9058622BCB870EB2C FLAGS=1 SIZE=33629996 GEN=1 FNAME=W2_C1_R1_TanvuBu_mesh.usx
Log: Closed viewport
Exit: Preparing to exit.
Log: Purging garbage
Exit: Game engine shut down
Exit: Windows client shut down
Log: Garbage: objects: 37923->0; refs: 0
Exit: Object subsystem successfully closed.
Exit: Exiting.
    Trase2482, Dec 13, 2013
    #1

  2. Trase2482 New Member

    Just to add, I've also tried reinstalling DirectX 9.0C and validating game assets but both appeared to be good.
    Trase2482, Dec 13, 2013
    #2

  3. TSR-SeanF Customer Service

    Unfortunately your current Intel graphics device may not work with Vanguard as our current system requirements look for a NVidia GeForce 7800/ ATI Radeon X800 Pro or better. For best results, please update Windows XP to Service Pack 3 and try accessing the game once again.
    TSR-SeanF, Dec 13, 2013
    #3

  4. Trase2482 New Member

    Actually running Windows 7 (64Bit) with all the latest updates. Guess I'll dig around for a decent slim video card to test. Thank you for responding!
    Trase2482, Dec 13, 2013
    #4

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