Water water everywhere; no land to be seen...

Discussion in 'General Tech Support Issues' started by Aasha, Jan 15, 2014.

  1. Aasha Well-Known Member

    Heya folks, I am really hoping that someone can help me.

    I have installed Vanguard on a HP Envy TouchSmart m6 Sleekbook. The specs of the machine seemed high enough:

    Processor: Intel® 4th Generation Core™ i5
    Processor Speed: 1.6GHz (with Turbo Boost up to 2.6GHz)
    RAM: 6GB DDR3 SDRAM
    Video Card: AMD Radeon HD8610G

    The laptop comes with DirectX11 installed. I asked in game and it was suggested that I get DX9c, I attempted to do so, but cannot because my system is running Windows8, so I got DX10. That has not helped. I have all the settings dumped as far down as possible.

    At character select, I see nothing but the UI and the character platform shows only the flames, the clouds and my character's hair - no body, no pillars, not stone platform.

    When I log into game, for a very, very short time (less then 2 seconds) the game world is visible. Then all that I see is water everywhere the land is meant to be and grass and trees. I grouped with another character on my main PC so as to take some comparison screen shots. Aasha was not visible for Myread (the laptop character) except her hair, but her clockwork wyrm was. I tested on our housing island, Keejay Cove, so as to limit lag as much as possible. None of the buildings are visible at all.

    If any other particulars are needed or the screenshots would help I can get them hosted and provide links. I am at a loss as to what to do. I just took my second account to gold and would really like to be able to get this sorted.

    Any help that can be given will be greatly, greatly appreciated!
  2. Leavwiz Well-Known Member

    am pretty sure you have to run directx 9 but then I am old and my memory isn't what it used to be
    however, I am running directx 9c on a windows 8 machine for one of my accounts
  3. Aasha Well-Known Member

    I tried twice to download it from the Microsoft site and it would not allow me to do so. An error popped up stating that my operating system was too high for DX9. I will see if I can find elsewhere. Thank you, Leav.
  4. Aasha Well-Known Member

    Just attempted to download DirectX9 again and the message that I received is: "You must be running Windows 98, Windows Millennium Edition, Windows 2000, Windows XP or Windows Server 2003 family to install the DirectX9.0"
  5. MortyMykk Active Member

    I am on Windows 8 and I am running DirectX 11.

    Everything has seemed to work for me. I only had one issue with the floor in one area ... and unfortunately I can't remember which are that is now. It was a temple (around mid 40's)
  6. Leavwiz Well-Known Member

    looking back, I installed the directx 9 on my windows 8 machine before the service pack update, don't know if that made a difference.
  7. Aasha Well-Known Member

    I have had a couple folks comment to me that they have had issues with any machine not employing a NVidea card. They have stated that an AMD card always gives them fits...

    Anyone else having this issue? If you are running an AMD card and it works fine for you, would you be able to share any of the tweaks you might have done to get the best from the card with your VG set up? I was really hoping to be able to use this machine for my second account.
  8. Jormund New Member

    Heya Aasha,

    Sucks that you're having these issues but, I've had this happen to me on both AMD and Nvidia cards. I would check to make sure that somewhere in the video/graphics settings you're not forcing any type of Anti-Aliasing. What you described is exactly what happens in Vanguard if Anti-Aliasing is forced.

    As far as windows 8/dx 11, I run Windows 8 64-bit with DX 11 and have no problems with this game. If what you described is happening without forced AA then I don't know what else it could be.
  9. Aasha Well-Known Member

    Thank you very much for your reply, Jormund. I will see if I can find a deeper setting menu for the video card, as what seems to be there in Windows8 is quite limited (unlike my Nvidia on my PC which is also Windows8 and Dx11 - but has the Nvidia interface for video card settings).

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