Pings are awful, the entire server and myself included were experiencing 1K+ ping with several instances of 99999 ping (chat worked between us). I would have included a screenshot (i have no clue how to make one in vanguard). Bottom line you guys need to get on this and make servers more stable, some sort of stress testing was supposed to be done before you went f2p. I have patience but lots of new players wont stick if they see this kind of stuff. Prioritize this.
+1 I havent played in years and expected this so I was not let down when I found most issues were still there.
ZatzZatsGood wrote: Sorry for the late response Zatz! Are you still experiencing ping problems? Please submit a support ticket to our technical support team so we can troubleshoot this further.
TSR-AlexS wrote: I know you guys are triyng to do your best at providing support, but when the issue is along the lines of "The server is running like crap", is having everyone open a support ticket really going to help? ;/
Khabarakh@Seradon wrote: Absolutely! These cases do not effect all of our players so for us to identify what sort of system environment is causing these kind of issues obtaining more information from our customer about the system in question helps us resolve the matter. Please open a support ticket with us and include your dxdiag+msinfo files so we can take a look a assist you from there.
TSR-AlexS wrote: It seem to be server stability that is causing random ping problems and random total packet loss but still connect to chat. I really believe that its not on my end, I play (you name it, I play(ed) it !) every other online game fine with not a single stability issue. I have since left Isle of Dawn and am still experiencing random "boot to char select screen" while chatting and then having to wait a minute or two before logging back in. Like I said this has become old hat and is to be expected, according to many chat conversations lately. I question seriously, why does chat still work fine during a total packet loss *burp* and all other graphics have stopped responding, sort of like the EQ LDs (in EQ tho, chat would stop responding first in an LD situation), everything is frozen or disappears. When it gets to that point in VG, that is when I would get booted to Char Select. I can only speak for myself and many people dont bother with the forums, but in Region chat, it seems like a popular subject. You should really visit us in the game more often specially IOD where it seems the worst. EditL if you really need my DXDiag info or other information PM me, I cant submit a ticket for something that seems so normal =p
