Does my character still exist?

Discussion in 'Account Related Support' started by Zurielle, Jun 6, 2013.

  1. Zurielle New Member

    Hi!
    I would like to try the game again. I played in beta and a few months after launch. My main toon was higher than the purged toon level, think I was in the 40s at least. Anyway, how do I find out if my toon can be retrieved?
    Zurielle, Jun 6, 2013
    #1

  2. Leavwiz Well-Known Member

    if you logged on using your original station name, it should still be there. If not, petition and they will track it down for you.
    Leavwiz, Jun 6, 2013
    #2

  3. Zurielle New Member

    Ok, thank you!

    I'm still downloading but thought I'd ask while I wait ;)
    Zurielle, Jun 6, 2013
    #3

  4. TSR-AlexS Customer Service

    Zurielle, welcome back to Vanguard! Please let us know if you have any issues finding your character :)
    TSR-AlexS, Jun 21, 2013
    #4

  5. Zurielle New Member

    I was able to find my old toons and merge my newest toon onto that account. CS was great! I submitted a petition and they took care of it. Thank you!
    Zurielle, Jun 21, 2013
    #5
    Ceythos likes this.

  6. TSR-AlexS Customer Service

    Thanks for the positive feedback, Zurielle! Please let us know if you have any more problems or concerns :)
    TSR-AlexS, Jun 28, 2013
    #6

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