I get that the game is getting sunsetted....

Discussion in 'Game Issues' started by Valencia, Mar 10, 2014.

  1. Valencia Active Member

    But, is there a reason we have to be ignored in the mean time?
    There are still lag issues, and problems that should be addressed.
    Server restarts should be happening on a regular basis.

    If you folks want us to be able to play the game until sunset, then PLEASE make it playable.
    There are several chunks crashing now.
  2. Trancelass New Member

    Dear Valencia,

    I agree with you. There are still many "paying" players who intend to stay until the end. Does "sun-setting" mean the end of customer service as well??? :(


    See you in game, sorta :p.


    Sincerely,

    'Lass.

    end.
  3. TSR-AlexS Customer Service

    We will still continue to assist you to the very end once the server is shut down. Please let us know if you have any specific issues so we can further assist you.
  4. Billham Member


    What the hell does this mean Alex, we get help after the server shuts down?

    I have been unable to play my main for more than a month and the only reply to my support thread was from a guildie, Trancelass.
    https://forums.station.sony.com/vg/index.php?threads/character-cant-log-in.71506/
    I have sent PMs to you, Wigin and TLoch trying to get help. Only Wigin has been considerate enough to reply, though he said he doesn't have the tools to help. This can't be rocket surgery. A guildie had the exact same issue, something to do with a corrupted loc file, a while back and her character was restored rather quickly. I have been unable to play Billham since March 18th. I really did want to play all the way to the end but getting this kind of support after being a paying subscriber for nearly 14 years has taken the wind out of my sails. I had build that damn caravel so that Billham could sail off into the sunset.
    I was kind of looking forward to logging into EQ and EQII next week when the subs go "all access" and visiting all my old characters. It will likely be a short visit though as I will let my subs expire the first week of May if I can't play Billham by then. One can only think that this lack of support is part of the plan. The population is so low that SOE is probably hoping that one by one people will quit playing and they can shut the server down early.
  5. Trancelass New Member

    Dear TSR-AlexS ,

    The specific issues I am talking about are eloquently detailed by both Valencia and Billham immediately above as well as by the number of days between my post and yours.

    Thank you for response but it does not address any of the issues here.

    Sincerely,

    'Lass

    end.
  6. tireofmakingalts New Member

    the best thing we can do as a vg community is to convince people to stay away from all the other soe products!

Share This Page