can't get game to launch , just get black launchpad screen . have tried re downloading new launch pad . downloaded ESO beta earlier . could that config have caused something to happen ?
A few things can cause this to happen. I would check to make sure all antivirus/firewall programs have the game set as an exception. Answer Title: General Firewall Information Answer Link: http://help.soe.com/app/answers/detail/a_id/7515 If you continue to have problems, please submit in a support ticket so we can further assist you.