"There was an error completing your request" at login

Discussion in 'Account Related Support' started by Zentai, Jul 24, 2013.

  1. Zentai New Member

    Hello.

    Just sat down to play tonight and getting this error on one of my accounts. I have two, one paid and one F2P, and the F2P seems to work fine. Is there a login server having issues which is hosting my paid account by any chance? (the broken account is the one I'm posting from here, btw, if any CSR would like to check it for me..)

    Just to rule out some of the common suggestions that will no doubt follow:

    - have verified game assets, rebooted.
    - this happens on two PCs so it's unlikely to be a local fault
    - I can login with one of the accounts, further pointing to unlikely to be a local fault
    - it also took me a good few attempts to login to the My Account website, but I managed eventually and confirmed my account subscription was still active and card hadn't expired or anything (it's on 6 month renewal due in December, anyway).
    - this account worked 6 hours ago.

    Any ideas?


    Edit: and of course a few minutes after posting it works again. Ignore for now.. I'll update if it breaks again!
  2. TSR-AlexS Customer Service

    Spoke with the Autobann himself and he said he helped you resolve your issue :) Please let us know if you have any additional questions or concerns!
  3. Zentai New Member

    Thank you AlexS, that explains the quick fix :)
  4. TSR-AlexS Customer Service

    No problem man!

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